Guiffy Software
Contact Information
This page provides contact points for sales and service assistance, technical support via our web site and email.
Guiffy Software, Inc.
9 Howe Xing
Festus, MO  63028
U.S.A.
  Tel: 314.221.6526

Please use the following email adresses to contact us:
Sales_Contact@Guiffy.com
Assistance with special purchases, registration, or evaluation questions.
 
Cust_Serv@Guiffy.com
Customer questions other than technical product issues (see Support). Any Customer service problems or records maintenance - email changes etc..


Guiffy Software
Support
Guiffy support is provided via email or phone. Our policy is to reply to all Technical Questions and Bug Reports within 1 business day. We resolve problem reports as soon as possible and if requested, make the fix available immdediately as a patch. Bug fixes are applied to the current release and made generally available in the next release.
FAQ Frequently Asked Questions:  A list of questions AND answers, frequently asked by Guiffy users.
http://www.guiffy.com/support/faq.html
(select the above url and Ctrl-C to copy, then Paste in your browser)
 
Bug Reports   A list of Known Bugs and Bugs fixed in recent releases. AND, how to report a bug to Guiffy Software.
http://www.guiffy.com/support/bugreport.html
(select the above url and Ctrl-C to copy, then Paste in your browser)

To get assistance from Guiffy Software with a technical problem via email, send your question to Tech_Help@Guiffy.com
Please remember to include in your message the release and build level of Guiffy you're using (like "10.4/build 356") and the platform and JRE you're using (like "Win 7/1.7.0_45").

seeSee also:
Purchase/Registration
Annual Subscriptions

Documentation by Guiffy Software, Inc. 2014